Carr has been providing high quality service and customized office technology solutions to the New York greater metropolitan area since 1937.

In June of 1937, Carr Business Machines first opened its doors for business in Great Neck. Starting out as a Victor adding machine and Royal typewriter dealer, Carr began to build a customer base of small businesses (we serviced Charles Lindbergh`s typewriter!), as well as large organizations such as Hazeltine and Kings Park State Hospital.

Carr Business Systems  is a wholly owned subsidiary of Xerox Business Solutions inc., and offers the best local support backed by Xerox. 

Local autonomy, local service dispatch and local warehouses all allow Carr to be quick, nimble and customer focused. Carr’s impressive facilities feature the very latest in customer service technology supported by a caring, dedicated and responsive professional staff. Our factory-trained technicians and solutions analysts provide expeditious service in today’s ever changing technology landscape.

Carr offers much more than simply local presence and responsibility. An integral part of Xerox Corporation, Carr has the financial means to ensure long term viability and staying power.

Carr Business Systems has received recognition on local television news stations along with numerous awards for its work on behalf of more than 50 charitable organizations including the March of Dimes, Arthritis Foundation, the Boy Scouts of America, Juvenile Diabetes Foundation, Big Brothers Big Sisters, Pal-o-mine and AHRC.

Our Vision:

We empower productivity through inspired people and innovative technologies.

Our Mission:

We are One Team with One Goal. We are committed to an exceptional client experience by leveraging the best talent we recruit, develop, and promote.

Many companies claim that they have the "best service in the business" but few even have a way to measure how happy customers are.


Here at Carr Business Systems we have a system that allows us to capture feedback after every service call. We use the Net Promoter Score system. (2018)

Carr - 88%
Costco - 79%
Ritz Carlton - 78%
USAA - 75%
Amazon - 73%
Netflix - 62%
Virgin America - 62%